Legal

Terms and conditions

These terms explain important conditions for using the CannaRelief website and patient services.

Medical information

Website information is not emergency care

Information on this website is provided for general education and service guidance. It does not replace medical advice from your own healthcare professional.

CannaRelief does not provide emergency care. For urgent or emergency medical concerns, contact emergency services immediately.

Eligibility

Assessment does not guarantee treatment

Completing an eligibility check or booking a consultation does not guarantee that medical cannabis will be prescribed. A clinician must decide whether treatment is suitable after reviewing your medical information.

You are responsible for providing accurate, complete and up-to-date information during onboarding, consultation and follow-up.

Prescriptions

Medication and pharmacy

Medication is prescribed only when clinically appropriate.
Medication costs are separate from clinic fees unless clearly stated otherwise.
Pharmacy availability, pricing, dispensing and delivery can vary.
You must use medication only as prescribed and must not share it with anyone else.
You are responsible for following legal requirements when storing, carrying, travelling with or using prescribed medication.

Changes

Updates to these terms

We may update these terms from time to time to reflect service, legal or operational changes. The latest version will be published on this page.