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Legal
Privacy policy
This page explains how CannaRelief handles information shared through the website, contact forms and patient pathways.
Overview
How we use your information
CannaRelief may collect information you provide through forms, emails, eligibility checks, consultations and patient support interactions. This can include contact details, identity information, medical history, medication details and records needed for safe assessment.
We use this information to respond to enquiries, manage bookings, support clinical assessment, communicate with patients, process administrative requests and maintain appropriate records.
Sharing
Who information may be shared with
- Clinicians involved in your assessment or care.
- Patient support and administrative team members who need access to help you.
- Regulated pharmacy partners where a prescription is issued.
- Your GP or relevant healthcare professionals where clinically appropriate.
- Technology, hosting or communication providers that support secure service delivery.
- Regulators or authorities where required by law.
Your rights
Access, correction and questions
You can contact us to ask about the personal information we hold, request corrections, or raise a privacy concern. Some medical records may need to be retained for clinical, legal or regulatory reasons.
For privacy questions, contact the CannaRelief team using the details on the contact page.